![]() When configuring SMTP/ Outgoing Server, you need to provide the entire email address and the correct password for authentication. You may require an Application-specific Password to set up the account on other devices if you've enabled Two-Factor Authentication. If the port details are correct and there are still issues in connecting to the server, you need to get the traceroute details for the server and share it to support (at) zohomail (dot) com with the details of your account, your email client, screenshots of the configuration, etc. Ex: In Outlook, you need to check the 'Advanced Server Settings' section. In the case of Zoho Mail, you need to connect to in SSL or TLS ports i.e 465 or 587 respectively. Sometimes, the email clients connect to the default port 25 when connecting to the SMTP server. Unable to connect to Outgoing Server/ SMTP Server
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